Arling, P.A., & Chun, M.W.S., (2011). Facilitating new knowledge creation and obtaining KM maturity. Journal of Knowledge Management, 15(2), 231-250.
GENERATIVE KNOWLEDGE: Double loop learning is learning the currently unknown (p. 231); generative learning is incremental problem solving within existing knowledge frameworks (p. 232).
KNOWLEDGE: relational (shared values & beliefs) and context-specific (p. 232). Mentions explicit and tacit knowledge.
NONAKA: socialization; combination; externalisation; internalisation of information as methods.