The root cause for the dramatic failure of the Australian Bureau of Statistics’ (ABS) first online census is bipartisan Australian economic vandalism. What I mean is the pursuit by the major parties of economic policies that work to the detriment of the nation by serving foreign interests.
How that explains the cascade of technical failures which shut down the ABS census website requires taking a more strategic view of the fiasco than that offered by technology commentators.
Continue reading “The political economy of our census fiasco”
Business process management (BPM) is looked on by many organisations as the most effective way to gain control of bloated legacy processes, to realise dollar efficiencies, and as a way to innovate and even disrupt.
This can all be true. But like most other efficiency efforts it can and does frequently fail before it begins, through bad planning. Planning should be recognised as a creative, intellectual exercise. If it is only technique and method, even stellar performance in business analysis, project management, and execution can be an uphill battle.
Continue reading “Dehumanising BPM: a strategic mistake”