The thrust of the five year old articles from the online BP Trends journal seems to be that there is no consolidated process or model for business process modeling, and the domain appears to be in the control of a bunch of old bearded engineering types who eye IT with deep suspicion.
Sharp (2010), in his two-part examination of a client business, presents some generic modelling that looks messy and not particularly generalisable (2010, February2, pp. 3-5).
Moreover, by invoking Porter, Sharp is looking at an industrial production model that may not make sense in terms of post-industrial service industry activities. Continue reading “Architecting business process landscape”