Performance management, the only HR component that counts?

INN331 – Management Issues for Information Professionals

WEEK TEN: HR’s missing premiss.

This week’s compulsory and suggested reading list was extensive, and, as usual, completely ignored by most students, probably because they have learnt that the tutor never challenges them to explain their thinking on any part of the literature, and it certainly doesn’t form the backbone of silly LIS-focused assignments.

We have Drucker being sadly out of date about labour hire companies, a couple of papers advocating the dehumanisation of people as a legitimate HR practice, a couple more specifically focused on IT, the inevitable bullshit library and information studies (LIS) flight of fancy, but one really well-structured and informative paper on Australian HR. That one was almost worth wading through the dross that was the others. I have to wonder sometimes who comes up with these reading lists, and whether they actually read these papers themselves.

Continue reading “Performance management, the only HR component that counts?”

A little bit of humanity(ies) in the library?

INN332 – Information Retrieval

WEEK FIVE: Dilemma of education?.

where-oh-where

My most immediate reaction to the required reading was one of irritated exasperation with the academic process. All students are required, by threat of losing marks, to reference all citations in a specific manner. Offering two of three readings by direct link to online repositories without also resolving the conflict between the official referencing guidelines and the sources of the papers, strikes me as an unnecessary complicating factor. Or as just plain sloppy thinking. My reaction may seem harsh, but this is a library and information science (LIS) subject. And about reference interviews at that!

The one adequately referenced article, by Ross & Dewdney came as a pleasant surprise. It is a no-nonsense reminder to librarians that their customers aren’t fooled by ‘negative closure’, which might be more accurately termed as bad customer service, or just ill-tempered personal self-indulgence.

Continue reading “A little bit of humanity(ies) in the library?”