Axelos empire building with ITIL 4

ITIL 4 book cover

February’s updates to ITIL, taking it from version 3 to version 4, strike me as largely cosmetic, and overly ambitious.

Although the diagrams have changed, the core ITIL processes haven’t, and the grab at incorporating agile methods, business process management, enterprise architecture, knowledge management, and security management strike me as overreach.

Each of those disciplines is a separate domain of professional practice in its own right.  While it’s certainly true that ITIL practitioners should know about these practices, it strikes me that Axelos is aiming at creating proprietary ownership for the subject matter and certification rights.

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