Axelos empire building with ITIL 4

ITIL 4 book cover

February’s updates to ITIL, taking it from version 3 to version 4, strike me as largely cosmetic, and overly ambitious.

Although the diagrams have changed, the core ITIL processes haven’t, and the grab at incorporating agile methods, business process management, enterprise architecture, knowledge management, and security management strike me as overreach.

Each of those disciplines is a separate domain of professional practice in its own right.  While it’s certainly true that ITIL practitioners should know about these practices, it strikes me that Axelos is aiming at creating proprietary ownership for the subject matter and certification rights.

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Critical analysis toolbox in the age of imbecility

Imbecilicus Morritrumpicus
Imbecilicus Morritrumpicus

Here’s the thing: we live in an era of imbecility.  Donald Trump, Boris Johnson, and Scott Morrison have encouraged wilfully ignorant, aggressively stupid people to vigorously push cretinous ideas and propositions, demanding for them some kind of equivalence with facts, reasoned argument, and rationality.

Ugh!  What a repugnant achievement.

In itself that wouldn’t be so bad.  But since the late 1990s, our universities have no longer taught critical thinking.  Not even in the humanities, which used to exist principally to teach critical analysis of information about our history, politics, philosophy, literature, and other arts.  To create the intellectual engagement necessary to maintain liberal democracies, free from the depredations ushered in by the Trump-Johnson-Morrison imbeciles.

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Poor literacy: career stumbling block

A curious set of facts I came across as part of my recent studies makes it certain that any Australian looking for career advancement needs to be able to demonstrate a high degree of literacy.

Most people I know, even those with post-graduate degrees, tend to be dismissive of grammar and spelling as important, even in professional communication. But only some professionals get away with cavalier attitudes like that, and only if they are exceptionally brilliant in other areas. Most of us aren’t that fortunate.

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DDoS analyses are denialist nonsense

ddos-comment-banner

The root cause of the magnitude of the DDoS attacks targeting DNS servers isn’t about the internet of things, botnets, or ever more clever hackers.

It’s about America’s political economy: the destruction of the internet’s nuclear strike-resistant architecture by its increasing commercialisation, with ownership concentration mirroring a concentration of choke points that should never have been created.

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Census 2016 Case Study Part 1

Executive Summary | Introduction

This is a case study of the Australian Bureau of Statistics’ 2016 online census project as a portrait of complete management failure by government, the ABS, and its principal contractor, IBM. The case study is split over several pages because of its length. The table of contents below offers quick navigation to the various sections. Scroll down to read the contents of this section.

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Census 2016 Case Study Part 2

Background | Census Day Chronology

This is a case study of the Australian Bureau of Statistics’ 2016 online census project as a portrait of complete management failure by government, the ABS, and its principal contractor, IBM. The case study is split over several pages because of its length. The table of contents below offers quick navigation to the various sections. Scroll down to read the contents of this section.

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Census 2016 Case Study Part 3

Analytical Framework | Business Process Management

This is a case study of the Australian Bureau of Statistics’ 2016 online census project as a portrait of complete management failure by government, the ABS, and its principal contractor, IBM. The case study is split over several pages because of its length. The table of contents below offers quick navigation to the various sections. Scroll down to read the contents of this section.

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Census 2016 Case Study Part 4

IT Service Management | Enterprise Architecture

This is a case study of the Australian Bureau of Statistics’ 2016 online census project as a portrait of complete management failure by government, the ABS, and its principal contractor, IBM. The case study is split over several pages because of its length. The table of contents below offers quick navigation to the various sections. Scroll down to read the contents of this section.

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Census 2016 Case Study Part 5

Project Management | Public Affairs Management

This is a case study of the Australian Bureau of Statistics’ 2016 online census project as a portrait of complete management failure by government, the ABS, and its principal contractor, IBM. The case study is split over several pages because of its length. The table of contents below offers quick navigation to the various sections. Scroll down to read the contents of this section.

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